Delivery Policy

CV AL MUNAWARO

Effective Date: 23 july 2021

Thank you for choosing CV AL MUNAWARO for your cooking oil needs. We are dedicated to ensuring that your order is delivered to you in a timely and efficient manner. This Delivery Policy outlines the terms and conditions related to the delivery of our products using a cargo agent.

 

    1. Order Processing:

       

        • Orders are processed within 7 business days after payment has been Received by our Partner Payment or direct Transfer.

        • You will receive a confirmation email with your order details and estimated delivery date once your order has been processed.

    1. Shipping and Delivery:

       

        • We use reputable cargo agents to deliver our cooking oil products.

        • Delivery times vary depending on your location and the cargo agent’s schedule. Typically, delivery times are estimated to be between 3 to 14 business days.

        • You will receive a tracking number once your order has been shipped, allowing you to monitor the progress of your delivery.

    1. Shipping Rates:

       

        • Shipping rates are calculated based on the weight and dimensions of your order, as well as the delivery location and you need confirm To us about shipping rate if you buying at many items or products <3box/carton box

    1. Delivery Locations:

       

        • We deliver to World wide. If your location is not listed, please contact our customer support team to inquire about delivery options.

        • We do not deliver to P.O. Boxes or APO/FPO addresses.

    1. Delivery Conditions:

       

        • The cargo agent will deliver your order to the shipping address provided at checkout.

        • It is your responsibility to ensure that the delivery address is accurate and accessible.

        • If you are not available to receive the delivery, the cargo agent may leave a delivery notice with instructions on how to arrange for redelivery or pick up.

    1. Damaged or Missing Items:

       

        • If your order arrives damaged or incomplete, please contact our customer support team within [7] days of receiving your order.

        • Provide your order number, a description of the issue, and any relevant photos.

        • We will work with the cargo agent to resolve the issue and arrange for a replacement or refund if necessary.

    1. International Shipping:

       

        • For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the recipient.

        • Delivery times for international orders may vary due to customs processing and other factors beyond our control.

    1. Contact Information: If you have any questions or concerns regarding our delivery policy, please contact our customer support team at

      CV AL MUNAWARO
      KLOPOSEPULUH RT 002 RW 001, Desa/Kelurahan Kloposepuluh,
      Kec. Sukodono, Kab. Sidoarjo, Provinsi Jawa Timur, Kode Pos: 61258
      Email: Backend.almunawaro@gmail.com
      Phone: +62812-1750-1737

CV AL MUNAWARO reserves the right to update or modify this delivery policy at any time without prior notice. Please review this policy periodically for changes.

Thank you for choosing CV AL MUNAWARO. We value your trust and appreciate your business.

Sincerely,

CV AL MUNAWARO
KLOPOSEPULUH RT 002 RW 001, Desa/Kelurahan Kloposepuluh,
Kec. Sukodono, Kab. Sidoarjo, Provinsi Jawa Timur, Kode Pos: 61258
Email: Backend.almunawaro@gmail.com
Phone: +62812-1750-1737

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